You can't answer — you're in a consumer unit, up a ladder, or mid-test. They won't wait. Ringtap WhatsApps them within seconds and finds out what job they need, while you finish the work.
Electrical work isn't like a desk job. When you're isolating circuits, testing RCDs, or running cables through a ceiling void — you cannot answer the phone safely. But the customer calling doesn't know that. They just know nobody picked up.
“You can't stop mid-job. You can't put down tools in a confined space. You can't cut off a customer mid-sentence because your phone is ringing.”
— Industry research on tradespeople and missed calls
A Fix Radio survey of over 220 UK tradespeople found 60% struggle to answer calls while working and 34% know they've lost work because of it. The ones who win the job are the ones who respond first — even if that response is a WhatsApp message sent automatically while you're still on site.
Call forwards to Ringtap automatically when you don't pick up. You dial a 30-second setup code once and it works from then on.
"Hi — you just called East London Electrical. What's the job and where are you based?" Sent automatically, before they've even put the phone down.
The customer replies. AI asks what they need — consumer unit upgrade, EV charger, fault finding, new build wiring — and where they are. Gets the info you need before you call back.
A WhatsApp summary lands on your phone: "EV charger install, Hackney E8, 2-bed house, wants quote this week." Full transcript in your dashboard.
No. Keep your existing mobile. Dial a forwarding code once (takes 30 seconds) and Ringtap handles missed calls automatically. Turn it off any time.
The AI asks open questions — it doesn't assume the job type. Whether it's a consumer unit upgrade, EV charger, emergency fault, or rewire, it captures what the customer describes in their own words.
Yes. Ringtap only activates when the call goes unanswered. If you pick up, the call goes through as normal.
£19/month after a 14-day free trial. No credit card required to start. Your first 10 recoveries are free.
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